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Frequently Asked Questions


Room Assignments

Room selection allows incoming first-year students to select their own room, providing an opportunity to choose their campus experience.

Step #1 – Register for Room Selection

Shortly after confirming your enrollment, University Housing will send an e-mail notification indicating that your contract has been activated. You will receive instructions on how to identify housing preferences and make roommate and suitemate requests.

Step #2 – Select your room

Beginning in May, University Housing will send your room selection dates. You may request any available room at any time during these dates. Students who do not select a room during this time will be automatically assigned by University Housing.

To request a specific roommate, each applicant must complete a matching request with the other by listing the requested student’s name on the roommate request screen of the housing contract.  You will then be able to pull in your requested roommate during the Room Selection process.

Still looking for that perfect roommate?  You can complete a Roommate Profile and search for potential roommates in you University Housing Portal!

Roommate matching is completely optional.  If you do not have a specific request for a roommate, you may select any available space during Room Selection.

If, after you arrive on campus and check into your assigned room, you want to move to another room or hall, see your hall director.

If you require accommodations please contact University Housing as soon as possible. We request that you submit your requirements in writing so that we can make every effort to accommodate your needs. If you require accommodations relating to disability, please contact the Student Disability Services at 865-974-6087 or
The University of Tennessee is committed to maintaining safe and secure living environments that are inclusive, allowing all students to feel supported as their authentic selves. Our inclusive approach respects and welcomes individuals with a range of diverse identities, cultures, and values. If your gender identity is not represented in the housing application, or if you are interested in additional information about gender-inclusive housing options, please make this selection when submitting your housing application in your University Housing portal. This option can be accessed through the application tab for the upcoming academic year in your University Housing portal. You can contact University Housing directly for additional information or questions about inclusive on-campus housing options by emailing Richard Swearingen at

Single rooms are very limited on campus and are located in Hess Hall and Geier Hall.  Single bedrooms are available in Stokely Hall quad private and triple private suites. If we have been able to accommodate everyone that requires housing, and there are vacancies, you may apply to keep your room as a single room or move to a completely vacant room by submitting your request in the University Housing Portal. There is an additional charge to rent a double room as a single. This option has not been offered in the last few years due to high occupancy.

What’s in my room?

In community style rooms, you share a community bathroom with the other residents on your floor. The showers are divided into individual showers, and have shower curtains for privacy, in the community bathrooms.

In suite style rooms, you share a bathroom with your roommate and in some cases two suitemates.

In apartment style rooms, you share the bathroom with the other students that live in your apartment.

Each residence hall has a laundry facility with washers and dryers. The cost of laundry is included in student rent, and there is no additional fee for use of the machine.

Yes! The cost of cable television is built into the room rate.

University Housing provides a Microfridge in all residence hall rooms except in apartment-style halls. It is a combined microwave, refrigerator, and freezer. Residents are not permitted to bring additional refrigerators.

Students are not permitted to bring their own refrigerator because the microfridge appliance is already in the room. Residents in the apartment-style halls may bring a microwave.

Each residence hall has a post office in the lobby of the building for students to receive their mail. Students are given their post office box combinations at check-in. Each resident’s post office box number corresponds with their room number.  Packages are delivered to a central locker location on campus. For information on package pickup, visit 

Listed below is an example of how to address mail to on-campus students:

Student’s Name
Street Name Box # (Room #)
Knoxville, TN 37996

Listed below is the street address of each residence hall on campus:

Brown Hall – 1817 Andy Holt Ave
Clement Hall – 1629 W. Cumberland Avenue
Dogwood Hall – 2113 Andy Holt Ave
Geier Hall – 858 Twentieth Street
Hess Hall – 1720 Melrose Place
Massey Hall – 825 Volunteer Blvd
Laurel Hall – 1615 Laurel Avenue
Magnolia Hall – 2107 Andy Holt Ave
North Carrick Hall – 1021 Francis Street
Reese Hall – 1910 Caledonia Ave
Robinson Hall – 862 Twentieth Street
South Carrick Hall – 1023 Francis Street
Stokely Hall – 1311 Lake Loudoun Blvd
Volunteer Hall – 1525 White Avenue
Vol Condos – (Apartment Number) 22nd Street

Lakemoor Station –
Building A    3104 Lakemoor Station Way   Knoxville, TN 37920
Building B    3176 Lakemoor Station Way   Knoxville, TN 37920
Building C    3164 Lakemoor Station Way   Knoxville, TN 37920
Building D    3116 Lakemoor Station Way   Knoxville, TN 37920
Building E    5408 Annandale Hills Way      Knoxville, TN 37920
Building F    5409 McCarrell Springs Way   Knoxville, TN 37920
Building G    5410 McCarrell Springs Way   Knoxville, TN 37920
Building H    3152 Lakemoor Station Way   Knoxville, TN 37920
Office           3101 Lakemoor Station Way   Knoxville, TN 37920
*Please include room number after street name.

You may ship packages prior to the move-in day. However, it is best to wait until you have received your room assignment as your room number will be your post office box number and should be included on your package.  Since secured storage space is limited, we request that you ship items no sooner than one week before your arrival. All packages must be prepaid and the university cannot assume responsibility for items shipped.

Furnishings vary slightly for each hall. However, most rooms will have a long twin size bed, desk and chair, a chest of drawers, and closet for each person. Suite-style rooms will also have a medicine cabinet for each person and a sink in the room. All rooms are equipped with a smoke detector.  Geier Hall apartments, Volunteer Hall, and Laurel Hall are also furnished with a sofa, chair, and dining table and chairs. The kitchen is equipped with a refrigerator, range, and trash disposal. Volunteer Hall has washer/dryers and dish washers.

All residence hall rooms offer wired and wireless network access. There is no additional charge for service. You may bring your computer, printer, smart TVs, phone, tablet, video game console, media player, etc.  You must register your devices for use on UT’s network. Wireless routers and network switches are not allowed.



Students are not allowed to have an open flame (Bunsen burners, lighted candles, etc.) or open coil appliances (space heaters, toasters, etc.) in their rooms. Other items that are not allowed in student rooms are halogen lamps, incense, electric blankets, and George Foreman Grills.

An extension cord must be UL approved, 16-gauge and not exceed an unspliced length of six feet with a polarized plug and a single outlet. Power strips and multi-plugs with surge protectors are allowed in rooms. Extension cords cannot be placed under carpeting or where they will be walked on – such as across the doorway.

For health reasons, pets are not allowed in the halls or on the premises. The only exceptions are fish and service animals. Please contact Student Disability Services at 865-974-6087 for additional information on service animals.

The University of Tennessee is a dry campus. In accordance with university regulations, serving, consuming, possession, being under influence or the display of an alcoholic beverage is not permitted.

Yes. Residents are responsible for the behavior of
their guests and any activity which originates within or from their rooms. Guests
must be escorted by the hosting resident at all times. Residents are responsible for
ensuring that guests comply with all residence hall policies, rules, and regulations
and are held accountable for the behavior of their guests.

The maximum length of any visit is three consecutive nights. The roommate’s right to privacy, sleep, and study takes precedence over the privilege of a host to have a guest. The host must have approval from the roommate to have guests.

Televisions are not to be mounted to walls, closets, etc. in student rooms.

Miscellaneous Questions

Each residence hall has its own maintenance and housekeeping staff. In order to make a maintenance request, students should visit the Housing homepage, select the “Maintenance Request” link, and carefully follow all instructions to submit a maintenance request.

You should bring toiletries, sheets (please check for building bed size—most halls have extra-long Twin beds), blankets, pillow, towels, clothing, alarm clock, laundry detergent, laundry basket, and all school supplies. View our packing list for other ideas.

Residents may bring their cars to the campus. The office of Parking Services operates the parking on campus. Students are allowed to purchase a non-commuter hang tag (know as “N” lot hang tags) at the beginning of the school year. There are a limited number of parking spaces on the campus and it is possible that not all requests may be filled. Questions should be directed to the Parking Services office at 865-974-6031 on on their website.

The residence halls close at the end of fall semester (December) and reopen at the beginning of spring semester (January) and also for a week for spring break (March). The only residence halls that remain open during this time are Clement Hall, Lakemoor Station, Laurel Hall, Stokely Hall, Vol Condos, and Volunteer Hall. All halls remain open for all other holidays or closings.

Bicycles are permitted on campus and racks are provided for bikes in the front of each hall. Bicycles may also be stored in your room if you wish. However, bicycles may not be stored in common areas such as hallways or stairwells.

Learning to live in close quarters and with a person you do not know very well will sometimes present a challenge. Keep the lines of communication open. Discuss potential areas of conflict and be open to compromise. If you find that you and your roommate could use some help in getting a discussion of issues started, your RA can help. If you need further assistance with a roommate situation please contact your Hall Director. Every effort will be made to help you and your roommate achieve a solution that will be beneficial to everyone concerned.

Although the number of students living on campus varies from time to time, currently approximately 8,300 students are living in residence halls.