Skip to content Skip to main navigation Report an accessibility issue

What to Expect on Move-in Day

Move-in day is exciting! You get to set up your room, meet your RA and your roommate, and explore your new home away from home. Here are our top recommendations to make this day a success for you and your family.


When you arrive on campus, you will be guided to the unloading zone for your residence hall.
Please bring a maximum of two vehicles through our active unloading zones.
Do not leave your car unattended while you are unloading your belongings.

After you have unloaded your vehicle, you may park your vehicle in any lot marked “N” or “C” without a permit August 13–22. “N” and “C” lots are close to residence halls, less busy, and easy to find.


Once you arrive to campus at the time of your move-in appointment, enter your residence hall to check in. A University Housing staff member will be at the front desk to take students through the check-in process. There will be posted instructions and signage to guide you, and University Housing staff will be available to answer any questions and point you in the direction of your new home!

Please make sure all immunizations paperwork has been submitted to the Student Health Center prior to arrival. Students without immunization paperwork will not be permitted to check in.


After you check in, you may start unloading your belongings using available moving carts and move the items into their room. There will be limited luggage carts and/or moving bins available during move-in, and you are encouraged to bring your own carts and bins.


Label all boxes or bins with the student’s name and building prior to arriving on campus. This will help us locate the owner of any lost items that are brought to the front desk of the building.


Enjoy our complimentary golf cart valet service August 13 through August 19.
Our friendly golf cart drivers will pick-up from Lake Avenue and Volunteer Boulevard garages and drop-off at your residence hall.

Please see posted signage at the garages for operating hours and designated pick-up locations.


Be sure to check the weather before you arrive on campus. You never know when you will need an umbrella!


Each residence hall has a post office in the lobby of the building for students to receive their mail. Students are given their post office box combinations at check-in. Each resident’s post office box number corresponds with their room number.

If you are mailing items before move-in, the residence halls will start accepting packages up to one week prior to your move-in appointment. Please do not mail items before this timeframe. You will be able to pick up any packages sent to the residence hall in the residence hall mailroom upon arrival.

After move-in, packages are delivered to a central locker location on campus.  For information on package pickup, visit

Listed below is an example of how to address mail to on-campus students:

Student’s Name
Street Name Box # (Room #)
Knoxville, TN 37996

Listed below is the street address of each residence hall on campus:

Brown Hall – 1817 Andy Holt Ave
Clement Hall – 1629 W. Cumberland Avenue
Dogwood Hall – 2113 Andy Holt Ave
Geier Hall – 858 Twentieth Street
Hess Hall – 1720 Melrose Place
Massey Hall – 825 Volunteer Blvd
Laurel Hall – 1615 Laurel Avenue
Magnolia Hall – 2107 Andy Holt Ave
North Carrick Hall – 1021 Francis Street
Reese Hall – 1910 Caledonia Ave
Robinson Hall – 862 Twentieth Street
South Carrick Hall – 1023 Francis Street
Stokely Hall – 1311 Lake Loudoun Blvd
Volunteer Hall – 1525 White Avenue
Vol Condos – (Apartment Number) 22nd Street